The Behavioral Health Director provides program leadership for integrated behavioral health services and serves as a clinician on the behavioral health team. S/He plans, organizes, implements, delivers and evaluates behavioral health wellness and treatment programs; monitors and revises applicable policies and budgets; adheres to local, state and federal regulations and supervises behavioral health clinicians’ performance.
BEHAVIORAL HEALTH CLINICIAN DUTIES & RESPONSIBILITIES:
- Identify, assess and treat patients’ behavioral health needs as part of their primary care.
- Engage and activate patients in their care.
- Work as a primary care team member to create and implement care plans that address behavioral health factors.
- Help observe and improve care team function and relationships.
- Communicate effectively with other providers, staff, and patients.
- Provide efficient and effective care delivery that meets the needs of Chapa-De’s primary care population.
- Provide culturally responsive, whole-person and family-oriented care.
- Understand, value, and adapt to the diverse professional cultures of an integrated care team.
- Provide patient-specific, brief, targeted behavioral interventions to patients across the lifespan.
- Serve as a consultant for the primary care team in identifying, assessing and making recommendations in the treatment of a variety of behavioral health and substance use disorders.
- Document encounters in eCW using a standardized template, enter all documentation necessary for claim submission and lock visits in a timely manner.
- Participate in care team huddles, Peer Review, monthly Mega Meetings and other meetings as required/requested.
- Perform other program related duties as assigned.
MANAGER DUTIES & RESPONSIBILITIES
- Supervise Behavioral Health Clinicians, Psychiatrists, and RN Case Managers; including hiring, providing guidance and direction, training, evaluation of performance, corrective or disciplinary action and other personnel actions.
- Maintain Behavioral Health program compliance with standards of care, regulatory issues and quality improvement requirements.
- Promote teamwork within and between departments.
- Champion the use of new technology to deliver and improve Behavioral Health services.
- Respond to patient complaints related to Behavioral Health and SUD services.
- Oversee Behavioral Health programs, including psychiatry and substance use disorder/addiction services and monitor performance and patient utilization.
- Ensure adequate peer review and clinical quality measures in place.
- Participate in Medical Operations, Manager and Supervisor and Leadership Team Meetings.
- Perform other program related duties as assigned.
- Understand and promote the mission, vision, and values of Chapa-De both in the work place and in the community.
- Maintain compliance with all state and federal laws and regulations, as they pertain to position including; HIPAA, Scope of Practice, Accreditation Standards, OSHA, and the Agency’s Policies & Procedures.
- Masters or Doctorate degree in psychology or social work.
- Current licensure as a Psychologist or Licensed Clinical Social Worker.
- Minimum of five years’ experience working as a Behavioral Health Clinician, with at least half of those years in leadership positions.
- Knowledge of behavioral health standards of care, regulatory requirements, and the organizational and clinical integration of behavioral health with primary care.
- Strong organizational skills, including the ability to plan, implement and follow up.
- Solid communication skills, including listening and validation, written and spoken skills, tact and diplomacy, presentation skills and effective conflict management skills.
- Computer/PC literate: Electronic Medical Record (eCW), Windows 2000, MS Office environments
- Current and in good standing, CDL, vehicle insurance and DMV printout.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle, or feel; and reach with hands and arms. The ability to distinguish letters and symbols as well as the ability to utilize telephones, computer terminals and copiers is required. The employee must occasionally be required to stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. With clinics located in Auburn, CA and Grass Valley, CA, we have multidisciplinary health care teams that provide a broad spectrum of services including adult and pediatric primary care, nutrition and health education, women's health services, dental care, orthodontia, mental health and substance abuse counseling, psychiatry, optometry, and pharmacy
Chapa-De offers a comprehensive benefits package that include Medical, Dental, Life Insurance, 403(b) Retirement Plan with Employer matching, Employee Assistance Program, Paid Time Off, Paid Holidays, Assistance for Continuing Education, Tuition Reimbursement Program and Carpool Incentive Program. As a full-time employee, Chapa-De pays 100% for the employee's benefits.